RETURN POLICY

Now, you may purchase Azurai Products on Amazon.com.
We apology about our Canadian storefront is under constructions.
Please be patient.

We want our customers to be happy and satisfied. Please contact with us if there’s any problems with your order, we will try our best to solve the problems.
Kindly note items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Your return label will require you to return the item at your own expense. Azurai Business will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost once your return is processed. Your import fees deposit is excluded, please be aware.